Privacy Policy

At Urban Nomad, we respect your journey and your privacy. Just as our coastal-urban transition wear is designed for reliability and performance, our privacy practices are built on transparency and trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit visslaclothes.com.

1. Information We Collect

We collect information that helps us provide you with seamless shopping experiences and quality gear:

• Personal Identification Information: Name, email address, shipping address, and phone number when you make a purchase or create an account
• Payment Information: Credit/debit card details processed through secure payment gateways (we never store complete card information on our servers)
• Order History: Details of your purchases from our collections including 7 Seas Wetsuits, Eco Collection, Boardshorts, and other curated goods
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Communication Records: Correspondence with our customer service team

2. How We Use Your Information

Your information helps us create the smooth, reliable experience our modern explorers deserve:

• Process your orders and deliver your gear worldwide (excluding some remote areas and parts of Asia)
• Provide customer support and respond to your inquiries
• Improve our website, products, and services based on your preferences
• Send order confirmations, shipping updates, and service-related communications
• Protect against fraudulent transactions and enhance security
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We treat your data with the same care we have for the environments our eco-collections protect:

• Service Providers: We share necessary information with trusted partners who help us operate our business (payment processors, shipping carriers, IT services)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• With Your Consent: We will share information with third parties when you explicitly authorize us to do so

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as your protection is in our High Seas wetsuits:

• Secure Storage: We store your data on secure servers with industry-standard protection measures
• Encryption: All sensitive information is encrypted during transmission using SSL technology
• Payment Security: We use PCI-compliant payment processors and never store complete credit card information
• Access Controls: Strict internal policies limit access to your personal information
• Regular Audits: We conduct regular security assessments to maintain our high standards

While we implement robust security measures, no online transmission is 100% secure. We encourage you to protect your account credentials and notify us immediately of any unauthorized activity.

5. Your Rights and Choices

As a global explorer, you have control over your personal information:

• Access and Correction: You can access and update your personal information through your account settings
• Data Portability: You can request a copy of your personal data in a structured format
• Deletion: You may request deletion of your personal information, subject to legal retention requirements
• Marketing Communications: You can opt-out of marketing emails by using the unsubscribe link in our messages
• Account Controls: You can manage your privacy preferences through your account dashboard

To exercise your rights, please contact us at the email address below.

6. Cookies and Tracking Technologies

Like our seamless payment options, we use technology to create a frictionless browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout processes
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant content and advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

7. International Data Transfers

As we serve explorers across the globe, your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

8. Children’s Privacy

Our Kids and Boys collections are designed for young adventurers, but our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to you. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

Just as our clothing bridges coastal performance with urban sophistication, our privacy practices bridge your desire for quality gear with the confidence of secure, transparent data handling.

Continue your journey with confidence. Continue your journey with Urban Nomad.